Whenever possible, we recommend having your foot measured. Most shoe and boot stores use a Brannock device, which is one of the most accurate ways to find your true size.

For Abilene Western Boots, we suggest going with your usual athletic shoe size. For Silverado Work Boots, we recommend sizing down by half from your usual athletic shoe size.

We aim to get your boots to you as quickly as possible, so orders are packed and shipped shortly after they’re placed. Because of this, we can’t guarantee changes once an order is submitted—but if you need help, please contact us as soon as you can, and we’ll do our best to assist.

We accept returns of unworn boots within 30 days of the purchase date. All returns are subject to a 15% restocking fee. To start a return or exchange, please contact us and we will be happy to assist you.

We offer free shipping within the United States, primarily via UPS. For military bases, P.O. boxes, and international addresses, we ship via the United States Postal Service (USPS).

We’re proud to offer worldwide shipping through USPS for our international customers.

Please visit our Store Locator to find the closest store near you.

All of our boots are made using Goodyear-Welt Construction, which allows them to be re-soled multiple times—a long-lasting investment!

All of our Silverado work boots meet key ASTM safety standards, including Safety Toe: ASTM F2413-24 I/C and Electrical Hazard Protection: ASTM F2413-24 EH. These certifications help ensure reliable protection and performance on the job.

This is completely normal. While we do our best to keep colors consistent, no two authentic hides are exactly alike, so slight variations in color can occur. Natural differences in texture, pattern, and grain are also part of the material—making each pair truly one of a kind!

Please contact us as soon as possible with the correct details. We process and ship orders quickly, so while we’ll do our best to update your shipping address, we can’t guarantee changes can be made once the order is in progress or with the carrier.

We always recommend double-checking your shipping and billing information at checkout to avoid any delays.

Yes, we offer a 10% military discount as a thank you for your service. To receive your military discount, we just need to quickly verify your identity.

Once you’ve added all your items to your cart, click the shopping bag in the top right-hand corner of your screen. On that page, you’ll see an option to verify your identity through our trusted partner, GovX ID. Simply follow the steps provided, and you’ll receive your discount code to apply at checkout.

Having trouble? Please contact us to verify your eligibility and receive the discount details.

We never share your name, email, or contact information with anyone—ever.

We’ve got answers! Just drop us a note through our Contact Form and someone from our team will get back to you.